Changes / Claude / Service disruption on Claude services
Claude: Major incident: Service disruption on Claude services
Summary
Claude reported a major degradation affecting Claude API (api.anthropic.com), Claude Code, and Claude Cowork, starting 2026-08-14 20:30 UTC and resolved at 2026-08-14 21:58 UTC (computed duration: 1 h 27 min). The vendor reported actual impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC; the cause was not specified.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 86%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Service disruption on Claude services
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After: major
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After: resolved
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After: 2026-08-14 20:30 UTC
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After: 2026-08-14 21:58 UTC
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After: Claude API (api.anthropic.com), Claude Code, Claude Cowork
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After: We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
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After: We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible.
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After: A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
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After: The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service disruption on Claude services (this change) Claude reported a major degradation affecting Claude API (api.anthropic.com), Claude Code, and Claude Cowork, starting 2026-08-14 20:30 UTC and resolved at 2026-08-14 21:58 UTC (computed duration: 1 h 27 min). The vendor reported actual impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC; the cause was not specified. | Major incident |