Changes / Terraform Cloud (HCP) / Infragraph Snapshot are stuck

Terraform Cloud (HCP): Major incident: Infragraph Snapshot are stuck

Summary

Terraform Cloud (HCP) reported stuck Infragraph snapshots and degraded performance, with major impact, starting 2026-08-05 20:09 UTC. The incident lasted 1 h 58 min and was resolved at 2026-08-05 22:08 UTC; engineering said systems should be operating normally, but provided no cause or specific fix.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 61%)Changed Detected Source: status.hashicorp.com

What changed

AddedTitle#1
Before: not present
After: Infragraph Snapshot are stuck
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-05 20:09 UTC
AddedResolved time#5
Before: not present
After: 2026-08-05 22:08 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are aware of and investigating reports of degraded performance. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
AddedUpdateresolved#7
Before: not present
After: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Infragraph Snapshot are stuck (this change)
Terraform Cloud (HCP) reported stuck Infragraph snapshots and degraded performance, with major impact, starting 2026-08-05 20:09 UTC. The incident lasted 1 h 58 min and was resolved at 2026-08-05 22:08 UTC; engineering said systems should be operating normally, but provided no cause or specific fix.
Major incident

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