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ChangesCartesiaAutoscaling performance investigation

Cartesia: Major incident: Autoscaling performance investigation

Major incidentmajor (vendor)Changed Detected status.cartesia.ai (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Cartesia removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Autoscaling performance investigation
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-30 20:10 UTC
AddedResolved time#5
Before: not present
After: 2026-07-31 03:31 UTC
AddedUpdateinvestigating#6
Before: not present
After: We’re investigating an issue affecting autoscaling performance. Services remain available, though some customers may experience temporary degradation in quality. Our team is actively working to identify and mitigate the issue, and we’ll provide updates as they become available.
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating an issue affecting autoscaling performance. Services remain available, though some customers may experience temporary degradation in quality. Our team is actively working to identify and mitigate the issue, and we’ll provide updates as they become available. We've also identified partial failures for some voice cloning requests and mitigated the issue.
AddedUpdateresolved#8
Before: not present
After: We've mitigated this issue and customers should no longer see any degraded performance.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, July 30

1 incident change

All Cartesia changesCartesia profileMarkdownJSON