After: We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 46E19.
Here are some supplementary details :
Start time : 01/11/2026 17:15 UTC
Impacted Service(s) : Servers in Rack 46E19 are no longer accessible via the IPMI interface.
Customers Impact : Customers are temporarily unable to access their servers via the IPMI interface located in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateresolved#8
Before: not present
After: We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 01/11/2026 17:15 UTC
End time : 01/11/2026 19:38 UTC
Root Cause :This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.