ChangesContentstackContentstack - GCP NA - Content Delivery API Outage
Contentstack: Critical incident: Contentstack - GCP NA - Content Delivery API Outage
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Contentstack - GCP NA - Content Delivery API Outage
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-06-28 21:00 UTC
Before: not present
After: 2026-06-28 21:19 UTC
Before: not present
After: Assets API, Content Delivery API, Google Cloud Platform US Region - Assets API, Google Cloud Platform US Region - Content Delivery API, Google Cloud Platform US Region - GraphQL Delivery API, Google Cloud Platform US Region - Image Delivery API, GraphQL Delivery API, Image Delivery API
Before: not present
After: We are currently investigating an issue affecting the Content Delivery API in the Google Cloud Platform NA(US) region. During this time, users may experience errors or disruptions when fetching content via the CDA. All other Contentstack services and regions are operating as expected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. We understand the impact this may have on your operations and are treating this with the highest priority.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: The root cause of the issue affecting the Content Delivery API in the Google Cloud Platform NA (US) region has been identified and our engineering team is currently implementing a fix to restore normal service. All other Contentstack services and regions remain unaffected.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: The issue affecting the Content Delivery API in the Google Cloud Platform NA (US) region has been mitigated and services are operating normally. Our team will continue monitoring system performance closely to ensure stability.
Customer Action: No action is required from customers at this time.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
Before: not present
After: This incident affecting the Content Delivery API in the Google Cloud Platform NA (US) region has been fully resolved, and all systems are operating normally.
What happened: An issue affecting backend infrastructure caused the Content Delivery API to become unavailable. Our engineering team identified the cause, implemented a fix, and verified that service has been fully restored.
Customer Action: No action is required from customers at this time. If you are still experiencing issues, please contact our support team.
We appreciate your patience while we worked to restore service.
If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Sunday, June 28
1 incident change
- CriticalCritical incident
Contentstack - GCP NA - Content Delivery API Outagethis change