Changes / v0 / SAML Single Sign-On (SSO) errors

v0: Major incident: SAML Single Sign-On (SSO) errors

Summary

A major SAML Single Sign-On (SSO) outage prevented login and access to SSO-protected teams through the Vercel dashboard and CLI. It started at 2026-07-16 08:39 UTC and was resolved at 2026-07-16 10:45 UTC, lasting 2 h 5 min. The vendor reported implementing a fix but did not specify the root cause.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: SAML Single Sign-On (SSO) errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-16 08:39 UTC
AddedResolved time#5
Before: not present
After: 2026-07-16 10:45 UTC
AddedAffected components#6
Before: not present
After: SAML Single Sign-On
AddedUpdateinvestigating#7
Before: not present
After: We are investigating SAML Single Sign-On (SSO) errors, leading to inability to login using SAML/SSO or access SSO-protected teams through the Vercel dashboard and CLI.
AddedUpdatemonitoring#8
Before: not present
After: The root cause of the SAML Single Sign-On (SSO) errors has been identified and a fix has been implemented. We are seeing error rates decrease. Users should be able to login with SAML/SSO or access their SSO-protected teams through the Vercel dashboard and CLI again. We are continuing to monitor.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: SAML Single Sign-On (SSO) errors (this change)
A major SAML Single Sign-On (SSO) outage prevented login and access to SSO-protected teams through the Vercel dashboard and CLI. It started at 2026-07-16 08:39 UTC and was resolved at 2026-07-16 10:45 UTC, lasting 2 h 5 min. The vendor reported implementing a fix but did not specify the root cause.
Major incident

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