Changes / Miro / Sign-in with username and password is unavailable

Miro: Major incident: Sign-in with username and password is unavailable

Summary

Miro reported a major outage of username-and-password sign-in starting 2026-09-08 19:21 UTC, lasting 19 h 2 min and resolved at 2026-09-09 14:24 UTC by removing password login. Miro directed customers to passwordless sign-in; SSO and social login were unaffected.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: status.miro.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Sign-in with username and password is unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-08 19:21 UTC
AddedResolved time#5
Before: not present
After: 2026-09-09 14:24 UTC
AddedUpdateinvestigating#6
Before: not present
After: Sign in with password is currently unavailable. Please sign in with https://miro.com/login/passwordless/ Login via SSO and social login is unaffected
AddedUpdateresolved#7
Before: not present
After: The issue affecting sign-in has now been resolved by removing the option to login with password.  If you continue to experience any issues, please reach out to our support team

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Sign-in with username and password is unavailable (this change)
Miro reported a major outage of username-and-password sign-in starting 2026-09-08 19:21 UTC, lasting 19 h 2 min and resolved at 2026-09-09 14:24 UTC by removing password login. Miro directed customers to passwordless sign-in; SSO and social login were unaffected.
Major incident

All Miro changes → · Miro profile · Markdown · JSON