Changes / Temporal Cloud / Usage API and UI are experiencing an outage

Temporal Cloud: Critical incident: Usage API and UI are experiencing an outage

Summary

Temporal Cloud’s Usage API and UI had a critical outage affecting Billing and Global Services - Billing, starting 2026-07-31 22:46 UTC and lasting 2 h 13 min. A fix was implemented at 2026-08-01 00:30 UTC, and the incident was resolved at 2026-08-01 01:00 UTC; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Usage API and UI are experiencing an outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-31 22:46 UTC
AddedResolved time#5
Before: not present
After: 2026-08-01 01:00 UTC
AddedAffected components#6
Before: not present
After: Billing, Global Services - Billing
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Usage API and UI are experiencing an outage (this change)
Temporal Cloud’s Usage API and UI had a critical outage affecting Billing and Global Services - Billing, starting 2026-07-31 22:46 UTC and lasting 2 h 13 min. A fix was implemented at 2026-08-01 00:30 UTC, and the incident was resolved at 2026-08-01 01:00 UTC; no cause was stated.
Major incident

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