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Changes / Salesforce / Service Disruption: Core Service

Salesforce: Major incident: Service Disruption: Core Service

Summary

Salesforce reported a critical Core Service disruption affecting 1 instance, starting at 2026-10-14 18:46 UTC and resolved at 2026-10-14 19:03 UTC, lasting 17 min. The vendor said it was investigating the cause; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Service Disruption: Core Service
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-14 18:46 UTC
AddedResolved time#5
Before: not present
After: 2026-10-14 19:03 UTC
AddedAffected components#6
Before: not present
After: 1 instance, Core Service
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruption: Core Service (this change)
Salesforce reported a critical Core Service disruption affecting 1 instance, starting at 2026-10-14 18:46 UTC and resolved at 2026-10-14 19:03 UTC, lasting 17 min. The vendor said it was investigating the cause; no cause or fix was stated.
Major incident

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