Changes / Sanity / Query Performance Degradation for Some Customers
Sanity: Major incident: Query Performance Degradation for Some Customers
Summary
Sanity reported major query performance degradation affecting a small subset of customers, with increased latency and intermittent timeouts. The recorded start, 2026-06-26 09:53 UTC, is after the recorded resolution, 2026-06-25 20:30 UTC; duration is unknown. Engineering implemented mitigations and restored normal query performance.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Query Performance Degradation for Some Customers
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-26 09:53 UTC
Before: not present
After: 2026-06-25 20:30 UTC
Before: not present
After: A small subset of customers experienced increased query latency and intermittent timeouts during this incident.
Our engineering team identified the issue, implemented mitigations, and restored normal query performance. The incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Query Performance Degradation for Some Customers (this change) Sanity reported major query performance degradation affecting a small subset of customers, with increased latency and intermittent timeouts. The recorded start, 2026-06-26 09:53 UTC, is after the recorded resolution, 2026-06-25 20:30 UTC; duration is unknown. Engineering implemented mitigations and restored normal query performance. | Major incident |