Changes / Anthropic / Elevated errors for Claude Sonnet 5

Anthropic: Major incident: Elevated errors for Claude Sonnet 5

Summary

Claude Sonnet 5 requests experienced elevated errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork, with major impact. The incident started at 2026-09-03 12:37 UTC and was resolved at 2026-09-03 12:56 UTC; the reported duration was 18 min. Anthropic implemented a fix and monitored results before resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated errors for Claude Sonnet 5
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-03 12:37 UTC
AddedResolved time#5
Before: not present
After: 2026-09-03 12:56 UTC
AddedAffected components#6
Before: not present
After: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
AddedUpdateinvestigating#7
Before: not present
After: We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated errors for Claude Sonnet 5 (this change)
Claude Sonnet 5 requests experienced elevated errors across claude.ai, Claude API (api.anthropic.com), Claude Code and Claude Cowork, with major impact. The incident started at 2026-09-03 12:37 UTC and was resolved at 2026-09-03 12:56 UTC; the reported duration was 18 min. Anthropic implemented a fix and monitored results before resolution.
Major incident

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