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ChangesSparkPostEmail delivery in US region affected

SparkPost: Major incident: Email delivery in US region affected

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SparkPost removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Email delivery in US region affected
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-12 06:51 UTC
AddedResolved time#5
Before: not present
After: 2026-03-12 11:25 UTC
AddedAffected components#6
Before: not present
After: SMTP Delivery (Outbound Message Delivery) - SMTP Delivery - USA, SMTP Delivery - USA
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating issues with delivery of email impacting US region.
AddedUpdatemonitoring#8
Before: not present
After: System is fully recovered and under monitoring.
AddedUpdateinvestigating#9
Before: not present
After: Email delivery in US is impacted, experiencing elevated delays.
AddedUpdatemonitoring#10
Before: not present
After: System functionality has been fully restored and all emails are being transmitted correctly without added latencies; we are actively monitoring.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, March 12

1 incident change

All SparkPost changesSparkPost profileMarkdownJSON