ChangesSendGridVoice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel
SendGrid: Incident deleted: Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.
Before: Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel
After: removed
Before: minor
After: removed
Before: resolved
After: removed
Before: 2026-10-12 07:36 UTC
After: removed
Before: 2026-10-12 10:43 UTC
After: removed
Before: CARRIER NETWORK - Voice, Middle East & Africa, Voice, Middle East & Africa
After: removed
Before: Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
Before: Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
Before: We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
Before: We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
Before: The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.
After: removed
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
History of this incident
TodayMonday, October 19Mon, Oct 19
1 rewrite
- Deleted by SendGridDeleted by the vendor
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israelthis change