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ChangesSendGridSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

SendGrid: Incident deleted: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Incident deletedDeleted by vendor (rule)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

RemovedTitle#1
Before: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
After: removed
RemovedImpact#2
Before: minor
After: removed
RemovedStatus#3
Before: resolved
After: removed
RemovedStart time#4
Before: 2026-10-11 05:17 UTC
After: removed
RemovedResolved time#5
Before: 2026-10-11 11:59 UTC
After: removed
RemovedAffected components#6
Before: CARRIER NETWORK - Verify Silent Network Auth, Verify Silent Network Auth
After: removed
RemovedUpdateidentified#7
Before: Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#8
Before: We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
After: removed
RemovedUpdatemonitoring#9
Before: We have observed the recovery in API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
After: removed
RemovedUpdateresolved#10
Before: The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.
After: removed

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History of this incident

TodayMonday, October 19Mon, Oct 19

1 rewrite

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