CVE-2026-102489: Undisclosed RCE in Zammad v6.3 and higher
In CISA’s Known Exploited Vulnerabilities catalog: Zammad GmbH Zammad Session Fixation Vulnerability.
Added , federal remediation due . Known ransomware use: Unknown.
Required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Description
Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Status incidents that name it
No tracked status incident names this CVE.
Affected vendors and products
Zammad GmbH: Zammad
References
- CVE record on cve.org (opens in new tab)
- NVD entry (opens in new tab)
- community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as… (opens in new tab)
- csirt.divd.nl/CVE-2026-102489 (opens in new tab)
- csirt.divd.nl/DIVD-2026-00015 (opens in new tab)
- zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 (opens in new tab)
- CVE records from the CVE Program (cve.org). CVE® is a registered trademark of The MITRE Corporation. (opens in new tab)
- This product uses data from the NVD API but is not endorsed or certified by the NVD. (opens in new tab)
- Known Exploited Vulnerabilities catalog from CISA. (opens in new tab)
- EPSS scores from FIRST (Exploit Prediction Scoring System). (opens in new tab)