Xero: Global: Xero - some customers may be experiencing issues in Xero

Impact: minorStatus: resolvedStarted 2026-07-10 21:24 UTCResolved 2026-07-10 22:44 UTC (1.3 h)3 updatesSource: stspg.io

Affected components: Xero Platform and Settings

Timeline of updates

identified2026-07-10 21:24 UTC
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. Our technical team have identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.
monitoring2026-07-10 22:21 UTC
Our team has implemented a fix and we are currently monitoring the results. We apologise for any inconvenience this has caused.
resolved2026-07-10 22:44 UTC
Our team has resolved the issue impacting our customers experiencing errors in Xero. Our technical team identified this was caused by an outage that one of our external providers experienced. We apologise for any inconvenience this has caused.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON