Companies / Webflow / incidents
Webflow: [RESOLVED] Reports of issues accessing the Dashboard and webflow.com
Webflow reported a critical outage blocking Dashboard logins and Webflow.com access, starting 2025-08-25 16:39 UTC and resolved 2025-08-25 18:58 UTC (2 h 18 min). Its final update placed the disruption between approximately 16:04 UTC and 17:32 UTC, attributed it to a third-party tracker, and confirmed a preventive change.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: DashboardUniversityWebflow.com & Marketplace - UniversitySupport PortalWebflow.com & Marketplace - Support PortalMarketplaceWebflow.com & Marketplace - MarketplaceWebflow.comWebflow.com & Marketplace - Webflow.com
Timeline of updates
- identified
We have identified an issue that is preventing some customers from logging into the Dashboard. Our engineering team is actively working on a fix to restore full access. We will provide an update within the next hour, or sooner if new information becomes available.
- identified
Customers are unable to log in to the Dashboard and access Webflow.com. Our engineering team is urgently working to restore full access. We’ll provide further updates as progress is made, with the next update no later than one hour from now. We appreciate your patience as we work to resolve this issue as quickly as possible.
- monitoring
Access to the Dashboard and Webflow.com has been restored, and customers should now be able to log in normally. Please clear your browser cache (Ctrl/Cmd + Shift + R) and try again if you continue to experience issues. We have identified the issue with a third-party tracker on webflow.com and have made a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard were not affected, and no Webflow hosted sites were impacted. We are continuing to closely monitor system performance to ensure everything remains stable. We’ll provide another update within the next hour, or sooner if new information becomes available. Thank you for your patience while we worked to resolve this disruption.
- resolved
Access to the Dashboard and Webflow.com has been fully restored, and this incident is now resolved. The disruption occurred between approximately 16:04 UTC and 17:32 UTC. If you continue to encounter issues, please clear your browser cache (Ctrl/Cmd + Shift + R) and try again. The issue was caused by a third-party tracker on webflow.com. We have implemented a change to prevent this from happening again. Customers who were already logged into the Webflow Designer or Dashboard may not have been affected, and no Webflow hosted sites were impacted. We sincerely appreciate your patience while our team worked to restore full access.
Rewindex changes for this incident
- Critical incident: [RESOLVED] Reports of issues accessing the Dashboard and webflow.com 2025-08-25 16:39 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Webflow profile · Recent Webflow incidents · Markdown · JSON