Companies / Webflow / incidents

Webflow: [RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

Affected components: Webflow Canvas

Timeline of updates

1. investigating2026-04-01 13:43 UTC

   We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

2. identified2026-04-01 13:59 UTC

   We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

3. monitoring2026-04-01 14:13 UTC

   A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

4. monitoring2026-04-01 14:14 UTC

   We are continuing to monitor for any further issues.

5. resolved2026-04-01 14:51 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Webflow profile · Recent Webflow incidents · Markdown · JSON