# Webflow: [RESOLVED] Reports of issues accessing Webflow Canvas via Client Seats

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-01 13:43 UTC · Resolved: 2026-04-01 14:51 UTC · Duration: 1.1 h
- Updates: 5 · Affected components: Webflow Canvas
- [Vendor status page: https://stspg.io/61c98l52pqvx](https://stspg.io/61c98l52pqvx)
- [Company: Webflow](https://rewindex.com/company/webflow.md)

## Timeline of updates

- **investigating** 2026-04-01 13:43 UTC: We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.
- **identified** 2026-04-01 13:59 UTC: We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.
- **monitoring** 2026-04-01 14:13 UTC: A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.
- **monitoring** 2026-04-01 14:14 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-04-01 14:51 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/webflow/incidents/26knm6lx1bf1 · Markdown: https://rewindex.com/company/webflow/incidents/26knm6lx1bf1.md · JSON: https://rewindex.com/api/v1/companies/webflow/incidents/26knm6lx1bf1 · Generated 2026-10-18T10:30:51.637Z