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Vonage: United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Affected components: Global Connectivity - SMS EuropeSMS Europe

Timeline of updates

1. investigating2026-09-23 10:57 UTC

   We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

2. monitoring2026-09-23 14:53 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-09-23 15:56 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON