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Vonage: UK SMS - Delivery Degradation affecting 3uk Network

Affected components: Global Connectivity - SMS EuropeSMS Europe

Timeline of updates

1. investigating2026-10-12 09:13 UTC

   Please be informed that we are currently observing SMS delivery degradation towards 3uk Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. investigating2026-10-12 10:54 UTC

   We are noticing an early recovery signs, will monitor further and provide an update as soon as more information becomes available.

3. monitoring2026-10-12 11:45 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-10-12 12:28 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON