Companies / Vonage / incidents

Vonage: USA SMS & MMS - Delivery degradation affecting TFN & 10DLC traffic towards AT&T operator

Affected components: Global Connectivity - SMS North AmericaSMS North AmericaGlobal Connectivity - MMS North AmericaMMS North America

Timeline of updates

1. investigating2026-10-07 05:59 UTC

   Please be advised that we are observing SMS delivery degradation for TFN, SC & 10DLC towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. monitoring2026-10-07 06:22 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring2026-10-07 07:18 UTC

   We are continuing to monitor for any further issues.

4. monitoring2026-10-07 07:53 UTC

   We are continuing to monitor for any further issues.

5. resolved2026-10-07 10:53 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON