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Vonage: Voice API Issue in Dublin Data Center

Impact: majorStatus: resolvedStarted Resolved (55 min)1 updateSource: vonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    We have identified the root cause of the Voice API issue in the Dublin Data Center (api-eu-3.vonage.com). The issue started at 15:07 UTC and does not impact the Frankfurt Data Center (api-eu-4) traffic. SIP Trunking traffic is not affected. New and ongoing calls in the Dublin Data Center may have failed, or the call may have hung without progressing through an NCCO or handling callbacks and API requests. The issue has been resolved with no further impact at this time.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab). Vonage profile · Recent Vonage incidents · Markdown · JSON