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Vanta: Vanta web app periodically failing to load pages

Impact: criticalStatus: resolvedStarted Resolved (2.7 h)1 updateSource: status.vanta.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident is now resolved. Affected users will need to perform a hard refresh of their browser. Steps to perform a hard refresh can be found here: https://filecamp.com/support/problem-solving/hard-refresh/ If hard refreshing the browser does not work, they will need to clear cache. Steps to clear browser cache can be found here. https://help.vanta.com/en/articles/11345877-clearing-your-browsers-cache-and-cookies

From Vanta’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.vanta.com (opens in new tab). Vanta profile · Recent Vanta incidents · Markdown · JSON