# Vanta: Vanta web app periodically failing to load pages

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-08-29 19:44 UTC · Resolved: 2025-08-29 22:24 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.vanta.com/incidents/6vcgcbmgtq4t](https://status.vanta.com/incidents/6vcgcbmgtq4t)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Timeline of updates

- **resolved** 2025-08-29 22:24 UTC: This incident is now resolved. Affected users will need to perform a hard refresh of their browser. Steps to perform a hard refresh can be found here: https://filecamp.com/support/problem-solving/hard-refresh/ If hard refreshing the browser does not work, they will need to clear cache. Steps to clear browser cache can be found here. https://help.vanta.com/en/articles/11345877-clearing-your-browsers-cache-and-cookies

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/vanta/incidents/6vcgcbmgtq4t · Markdown: https://rewindex.com/company/vanta/incidents/6vcgcbmgtq4t.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/6vcgcbmgtq4t · Generated 2026-10-18T10:38:55.807Z