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Typeform: Typeform Workspaces - Degraded - Unable to access Workspace "Sorry, there's a problem on our side"

Impact: majorStatus: resolvedStarted Resolved (1.3 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Typeform reported a major incident preventing access to Workspaces, with users seeing “Sorry, there's a problem on our side.” It started at 2024-10-07 14:04 UTC and was resolved at 2024-10-07 15:19 UTC, lasting 1 h 15 min; Typeform implemented a fix and said it would investigate the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Form templatesWorkspaces, Teams & Templates - Form templates

Timeline of updates

  1. identified

    We have identified errors impacting our Workspaces. Users navigating workspaces may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801450 | INC-66

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON