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Trello: Login failures

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: trello.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    On March 14, 2022, between 01:05pm and 01:47pm UTC, some Atlassian customers were unable to login to our products including Trello and Statuspage, and could not access some services including the ability to create support tickets. The underlying cause was a newly introduced configuration data store that did not scale up properly due to a misconfiguration of autoscaling. The incident was detected by Atlassian's automated monitoring system and mitigated by disabling the use of the new configuration datastore which put our systems into a known good state. The total time to resolution was approximately 42 minutes.

From Trello’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on trello.status.atlassian.com (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON