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Trello: Email to Board feature isn't working as expected for some customers

Affected components: Trello.comAPI

Timeline of updates

1. investigating2024-09-25 19:22 UTC

   We are investigating issues with Email-to-Board feature not working for some customers and will provide updates here soon.

2. investigating2024-09-25 19:51 UTC

   We are continuing to investigate issues with Email-to-Board feature not working for some customers and will provide updates as we learn more.

3. identified2024-09-25 19:58 UTC

   We've identified the issue that caused the issues with the Email-to-Board feature not working correctly, and we're now working on a fix for the problem and will provide a new update here soon.

4. monitoring2024-09-25 20:53 UTC

   On Sept 25 we identified that our email-to-board feature was failing for some users. We have taken action to mitigate this issue and we will continue to monitor for the next 30 minutes before marking the incident as resolved.

5. resolved2024-09-25 21:32 UTC

   On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON