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Temporal Cloud: Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

Impact: minorStatus: resolvedStarted Resolved (7.3 h)7 updatesSource: stspg.io (opens in new tab)

Affected components: Amazon Web Services (AWS) - us-east-1us-east-1

Timeline of updates

  1. investigating

    Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. investigating

    We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.

  6. monitoring

    The service has remained stable since 15:00 UTC. We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.

  7. resolved

    A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Temporal Cloud profile · Recent Temporal Cloud incidents · Markdown · JSON