# Temporal Cloud: Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-08 14:26 UTC · Resolved: 2026-07-08 21:47 UTC · Duration: 7.3 h
- Updates: 7 · Affected components: Amazon Web Services (AWS) - us-east-1, us-east-1
- [Vendor status page: https://stspg.io/0gwr8wbvbs8x](https://stspg.io/0gwr8wbvbs8x)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-07-08 14:26 UTC: Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.
- **monitoring** 2026-07-08 15:28 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-07-08 15:44 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-07-08 16:00 UTC: A fix has been implemented and we are monitoring the results.
- **investigating** 2026-07-08 16:46 UTC: We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.
- **monitoring** 2026-07-08 19:07 UTC: The service has remained stable since 15:00 UTC.  We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.
- **resolved** 2026-07-08 21:47 UTC: A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/rq2bghcn2hp7 · Markdown: https://rewindex.com/company/temporal-cloud/incidents/rq2bghcn2hp7.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/rq2bghcn2hp7 · Generated 2026-10-18T10:26:28.811Z