Companies / Temporal Cloud / incidents

Temporal Cloud: Some customers in GCP us-east4 may experience elevated latencies

Affected components: Google Cloud Provider (GCP) - us-east4us-east4

Timeline of updates

1. investigating2026-07-20 17:44 UTC

   We are currently investigating this issue

2. identified2026-07-20 18:57 UTC

   We have mitigated the primary impact, and service has been restored for most affected customers. Recovery efforts continue for the remaining infrastructure, with a small number of customer namespaces still affected. Our engineering team is actively working to complete restoration and will provide another update as progress is made.

3. identified2026-07-20 19:03 UTC

   A fix has been implemented and we are continuing to monitor.

4. monitoring2026-07-20 19:04 UTC

   A fix has been implemented and we are monitoring the results.

5. monitoring2026-07-20 19:33 UTC

   The affected infrastructure has recovered. Latencies and error rates have returned to normal, and workloads have resumed.

6. resolved2026-07-20 19:55 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Temporal Cloud profile · Recent Temporal Cloud incidents · Markdown · JSON