# Temporal Cloud: Some customers in GCP us-east4 may experience elevated latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-20 17:44 UTC · Resolved: 2026-07-20 19:55 UTC · Duration: 2.2 h
- Updates: 6 · Affected components: Google Cloud Provider (GCP) - us-east4, us-east4
- [Vendor status page: https://stspg.io/dn3grztgxkw0](https://stspg.io/dn3grztgxkw0)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-07-20 17:44 UTC: We are currently investigating this issue
- **identified** 2026-07-20 18:57 UTC: We have mitigated the primary impact, and service has been restored for most affected customers. Recovery efforts continue for the remaining infrastructure, with a small number of customer namespaces still affected. Our engineering team is actively working to complete restoration and will provide another update as progress is made.
- **identified** 2026-07-20 19:03 UTC: A fix has been implemented and we are continuing to monitor.
- **monitoring** 2026-07-20 19:04 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-07-20 19:33 UTC: The affected infrastructure has recovered. Latencies and error rates have returned to normal, and workloads have resumed.
- **resolved** 2026-07-20 19:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/f2hwwtfsgs8k · Markdown: https://rewindex.com/company/temporal-cloud/incidents/f2hwwtfsgs8k.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/f2hwwtfsgs8k · Generated 2026-10-18T11:27:44.671Z