Companies / SurveyMonkey / incidents

SurveyMonkey: Sentiment Analysis jobs are failing or running long

Affected components: SurveyMonkey

Timeline of updates

1. investigating2026-03-05 19:13 UTC

   We are currently investigating this issue.

2. monitoring2026-03-05 23:57 UTC

   A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.

3. resolved2026-03-06 02:18 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON