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Stripe: API call success rate drop

No impact listedStatus: resolvedStarted Resolved (2.3 h)3 updatesstspg.io (opens in new tab)

Affected components: Stripe APIStripe core components

Timeline of updates

  1. identified

    We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.

  2. monitoring

    API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  3. resolved

    From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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