Search

Companies / Statsig / incidents

Statsig: Degraded SDK initialization global success rate

Impact: majorStatus: resolvedStarted Resolved (24 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported a major partial outage affecting SDK initialization APIs (/v1/initialize, /v1/download_config_specs, /v2/download_config_specs) in all clusters, reducing initialization success. It started at 2025-10-30 18:56 UTC and was resolved at 2025-10-30 19:20 UTC, lasting 24 min. The vendor attributed it to a networking configuration change and said it was reverting that change.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Asia Southeast 1Config Delivery API - Asia Southeast 1Config Delivery API - US East 1US East 1Config Delivery API - US West 1US West 1Config Delivery API - US East 5US East 5Config Delivery API - Europe West 1Europe West 1

Timeline of updates

  1. investigating

    Starting at 11:56AM PST, a networking configuration change caused a partial outage for SDK initialization APIs (/v1/initialize, /v1/download_config_specs, /v2/download_config_specs) in all clusters. The team is in the process of fast reverting this change, which will restore availability shortly. Mitigated: 10/30/2025 12:20:00 GMT-0700 (Pacific Daylight Time)

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON