# Statsig: Degraded SDK initialization global success rate

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-30 18:56 UTC · Resolved: 2025-10-30 19:20 UTC · Duration: 24 min
- Updates: 2 · Affected components: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - US East 1, US East 1, Config Delivery API - US West 1, US West 1, Config Delivery API - US East 5, US East 5, Config Delivery API - Europe West 1, Europe West 1
- [Vendor status page: https://stspg.io/d4l9952m4nkl](https://stspg.io/d4l9952m4nkl)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a major partial outage affecting SDK initialization APIs (/v1/initialize, /v1/download\_config\_specs, /v2/download\_config\_specs) in all clusters, reducing initialization success. It started at 2025-10-30 18:56 UTC and was resolved at 2025-10-30 19:20 UTC, lasting 24 min. The vendor attributed it to a networking configuration change and said it was reverting that change. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-30 18:56 UTC: Starting at 11:56AM PST, a networking configuration change caused a partial outage for SDK initialization APIs (/v1/initialize, /v1/download\_config\_specs, /v2/download\_config\_specs) in all clusters. The team is in the process of fast reverting this change, which will restore availability shortly. Mitigated: 10/30/2025 12:20:00 GMT-0700 (Pacific Daylight Time)
- **resolved** 2025-10-30 19:20 UTC: Resolved.

## Rewindex changes for this incident

- 2025-10-30 18:56 UTC: [Major incident: Degraded SDK initialization global success rate](https://rewindex.com/change/iebc3d5271ca966.md)


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Canonical: https://rewindex.com/company/statsig/incidents/zs0fz4ssmv6j · Markdown: https://rewindex.com/company/statsig/incidents/zs0fz4ssmv6j.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/zs0fz4ssmv6j · Generated 2026-10-18T11:44:21.083Z