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Statsig: Client SDK Initialization and Event Logging Unavailable for 5 minutes
Statsig reported a critical outage from 2025-11-07 00:33 UTC to 2025-11-07 00:38 UTC, lasting 5 min. Client SDK initialization failed for a majority of requests, and event logging calls also failed. The incident was resolved; Statsig expected most events to be recoverable through SDK-level retries.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Asia Southeast 1Config Delivery API - Asia Southeast 1Config Delivery API - US East 1US East 1Config Delivery API - US West 1US West 1Config Delivery API - US East 5US East 5Config Delivery API - Europe West 1Europe West 1Log Event API
Timeline of updates
- investigating
The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries. Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)
- resolved
Resolved.
Rewindex changes for this incident
- Critical incident: Client SDK Initialization and Event Logging Unavailable for 5 minutes 2025-11-07 00:33 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON