# Statsig: Client SDK Initialization and Event Logging Unavailable for 5 minutes

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-11-07 00:33 UTC · Resolved: 2025-11-07 00:38 UTC · Duration: 5 min
- Updates: 2 · Affected components: Asia Southeast 1, Config Delivery API - Asia Southeast 1, Config Delivery API - US East 1, US East 1, Config Delivery API - US West 1, US West 1, Config Delivery API - US East 5, US East 5, Config Delivery API - Europe West 1, Europe West 1, Log Event API
- [Vendor status page: https://stspg.io/w953s17ytbmh](https://stspg.io/w953s17ytbmh)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported a critical outage from 2025-11-07 00:33 UTC to 2025-11-07 00:38 UTC, lasting 5 min. Client SDK initialization failed for a majority of requests, and event logging calls also failed. The incident was resolved; Statsig expected most events to be recoverable through SDK-level retries. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-07 00:33 UTC: The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries. Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)
- **resolved** 2025-11-07 00:38 UTC: Resolved.

## Rewindex changes for this incident

- 2025-11-07 00:33 UTC: [Critical incident: Client SDK Initialization and Event Logging Unavailable for 5 minutes](https://rewindex.com/change/i979f02a31216b7.md)


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Canonical: https://rewindex.com/company/statsig/incidents/lnybk4cyv78h · Markdown: https://rewindex.com/company/statsig/incidents/lnybk4cyv78h.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/lnybk4cyv78h · Generated 2026-10-18T11:47:32.093Z