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Squarespace: Issues with Domain Registration & Billing

Impact: minorStatus: resolvedStarted Resolved (2.4 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: DomainsAccounts & Billing

Timeline of updates

  1. investigating

    We are currently investigating an issue where domain registrations are not being completed and remain in pending status.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are also investigating an issue with billing subscriptions along with domain registrations.

  4. investigating

    We are continuing to investigate this issue. Thank you for your patience.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON