Companies / Squarespace / incidents

Squarespace: Subscription Billing

Affected components: Accounts & Billing

Timeline of updates

1. investigating2025-10-22 11:45 UTC

   Customers may have experienced issues on the checkout page when purchasing Squarespace products or in the billing panel when modifying their subscription.

2. monitoring2025-10-22 17:15 UTC

   The issue has been resolved, but we're monitoring the results.

3. resolved2025-10-23 13:29 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON