Companies/Square/Incidents

Square: Service Disruption

Affected components: 01K7GSA0YGDTEBCNWBHKZ14D3C01K7GSB5SNKBEV7X6BEC1D4K5R01K7GSBW6PB0F9XGE52FZPD7E201K7GSCQHSFCFP2JGMB4FRZEGQ01K7GSCWYCY7TVM2N61SF5Y1CT01K7GSDNENGYRSPCQXWXZ4ANSG

Timeline of updates

1. monitoring2026-09-27 01:30 UTC

   We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.

2. resolved2026-09-27 05:55 UTC

   Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.

Impact, status and times are the vendor’s own, as last archived. View on www.issquareup.com (opens in new tab).

Square profileRecent Square incidentsMarkdownJSON