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CompaniesSnykIncidents

Snyk: Snyk Container Degradation in SNYK-US-01

MajorStatus: identifiededitedStarted Not resolved4 updatesstatus.snyk.io (opens in new tab)

Affected components: - Snyk ContainerSNYK-US-01 - app.snyk.io

Timeline of updates

  1. identified

    Snyk Engineers identified a degradation that affected Snyk Container in SNYK-US-01 Multi-Tenant environment. Customers may experience intermittent errors when executing imports. Our engineers are aware, and recovery efforts are underway.

  2. identified

    Our engineers are continuing work to restore full service to Snyk Container within our SNYK-US-01 environment.
    Customers may continue to experience intermittent errors when importing projects. Retrying the operation may succeed.
    We will keep you updated with our progress.

  3. monitoring

    Our Engineers have taken steps to mitigate the impact, and we are seeing service improve for Snyk Container within our SNYK-US-01 environment.
    Customers may still experience the occasional error when importing projects. Retrying the operation may succeed.
    We will continue to monitor throughout the weekend and will post an update on Monday, 26th October.

  4. identified

    We have had to reverse the mitigation applied earlier to protect other services in the SNYK-US-01 environment.
    As a result, customers may again experience intermittent errors when importing projects. Retrying the operation may succeed.
    Our engineers are continuing work to restore full service, and we will keep you updated with our progress.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.snyk.io (opens in new tab).

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