Snyk: Email-to-Case Temporarily Disabled

Impact: minorStatus: resolvedStarted 2026-06-08 15:47 UTCResolved 2026-06-10 06:22 UTC (39 h)3 updatesSource: stspg.io

Affected components: Snyk Support (support.snyk.io) - Support PortalSupport Portal

Timeline of updates

identified2026-06-08 15:47 UTC
Please note that the ability to create or reply to cases via email has been temporarily turned off. If you need to log a new issue or update an existing case, please do so directly through the ticketing portal. We will let you know as soon as email functionality is restored. Thank you for your patience!
monitoring2026-06-09 14:13 UTC
We have re-enabled the email-to-case feature, allowing customers to create and reply to cases via email. Monitoring is now underway to ensure the services remains stable.
resolved2026-06-10 06:22 UTC
Services have remained unaffected during our monitoring period. The Snyk Incident Response has been stood down.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Snyk profile · Recent Snyk incidents · Markdown · JSON