Companies / Smartsheet / incidents

Smartsheet: Errors with Dynamic Views with a report source

Affected components: Advance Capabilities - Dynamic ViewDynamic View

Timeline of updates

1. investigating2025-06-23 20:19 UTC

   We are currently investigating some customer reports of receiving a "Bad Request" error when accessing Dynamic Views that have a report source. We will continue to provide frequent updates as we work towards resolution.

2. monitoring2025-06-23 20:58 UTC

   A fix has been implemented and we are monitoring to ensure continued stability of this feature.

3. resolved2025-06-24 00:03 UTC

   This incident has been resolved.

4. postmortem2025-06-25 05:21 UTC

   Starting at 1:04 PM PT on June 23rd, 2025, some customers reported that they were seeing a "Bad Request" error when accessing Dynamic Views that have a report source. Our investigations revealed that the issue was stemming from an internal service deployment and we rolled back the deployment. The service fully recovered at 2:14 PM PT.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON