Sinch: Sinch Maintenance - SSL Certificate Renewal
Affected components: 2FAAnalyticsCustomer SupportDashboard.sinch.com - 2FADashboard.sinch.com - AnalyticsDashboard.sinch.com - Customer SupportDashboard.sinch.com - Login/Sign upDashboard.sinch.com - Numbers AdministrationDashboard.sinch.com - PaymentDashboard.sinch.com - SMS AdministrationDashboard.sinch.com - US CampaignsE3 - DialogueHTTP API - TWWLogin/Sign upNumbers AdministrationPaymentRedhot XML - mBloxSMS AdministrationSMS - Legacy SinchUS Campaigns
Timeline of updates
- scheduledEdited
Sinch will be performing a scheduled maintenance to renew the SSL certificate's.
Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates
Start Time: 2026-11-17 08:00 UTC
End Time: 2026-11-17 11:00 UTC
Certificates affected by this maintenance:
*.sinch.com
*.httpgw.api.sinch.com
*.mad.api.sinch.com
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period.
If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Download the certificate files for all the above mentioned certificates here: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgBHPI0ITMohSZ-RZi_avnfgAYszcmL0lkcFEM4KhYTrips (opens in new tab)
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bba16d610c89fe0a…Version 2 captured
In the 2026-10-30 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9fd8edce6b7e965c…
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).