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Sentry: Spans, logs and metrics ingestion stopped

Affected components: EU Ingestion - EU Span IngestionUS Ingestion - Custom Metrics (beta)DashboardUS Ingestion - US Span IngestionAPI

Timeline of updates

1. investigating2026-07-06 00:35 UTC

   We are investigating consumers for spans, logs and metrics are not ingested

2. monitoring2026-07-06 00:44 UTC

   The issue was fixed and we are now monitoring the fix

3. monitoring2026-07-06 02:07 UTC

   Backlog is being consumed and we’re still monitoring recovery

4. monitoring2026-07-06 05:48 UTC

   We're still consuming the backlog and monitoring the situation.

5. investigating2026-07-06 13:30 UTC

   We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

6. investigating2026-07-06 14:26 UTC

   We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

7. investigating2026-07-06 15:22 UTC

   We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

8. investigating2026-07-06 16:18 UTC

   We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

9. investigating2026-07-06 17:14 UTC

   We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.

10. monitoring2026-07-06 18:30 UTC

    We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region.

11. monitoring2026-07-06 19:26 UTC

    We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region.

12. monitoring2026-07-06 20:29 UTC

    We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

13. monitoring2026-07-06 21:28 UTC

    We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.

14. resolved2026-07-06 22:18 UTC

    US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON