# Sentry: Spans, logs and metrics ingestion stopped

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-06 13:30 UTC · Resolved: 2026-07-06 22:18 UTC · Duration: 8.8 h
- Updates: 14 · Affected components: EU Ingestion - EU Span Ingestion, US Ingestion - Custom Metrics (beta), Dashboard, US Ingestion - US Span Ingestion, API
- [Vendor status page: https://stspg.io/npghss2gxrrr](https://stspg.io/npghss2gxrrr)
- [Company: Sentry](https://rewindex.com/company/sentry.md)

## Timeline of updates

- **investigating** 2026-07-06 00:35 UTC: We are investigating consumers for spans, logs and metrics are not ingested
- **monitoring** 2026-07-06 00:44 UTC: The issue was fixed and we are now monitoring the fix
- **monitoring** 2026-07-06 02:07 UTC: Backlog is being consumed and we’re still monitoring recovery
- **monitoring** 2026-07-06 05:48 UTC: We're still consuming the backlog and monitoring the situation.
- **investigating** 2026-07-06 13:30 UTC: We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
- **investigating** 2026-07-06 14:26 UTC: We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
- **investigating** 2026-07-06 15:22 UTC: We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
- **investigating** 2026-07-06 16:18 UTC: We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
- **investigating** 2026-07-06 17:14 UTC: We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
- **monitoring** 2026-07-06 18:30 UTC: We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region.
- **monitoring** 2026-07-06 19:26 UTC: We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region.
- **monitoring** 2026-07-06 20:29 UTC: We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
- **monitoring** 2026-07-06 21:28 UTC: We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
- **resolved** 2026-07-06 22:18 UTC: US ingestion is back to normal.  EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3


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Canonical: https://rewindex.com/company/sentry/incidents/p4n5p1x5klvq · Markdown: https://rewindex.com/company/sentry/incidents/p4n5p1x5klvq.md · JSON: https://rewindex.com/api/v1/companies/sentry/incidents/p4n5p1x5klvq · Generated 2026-10-18T09:40:52.857Z