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SendGrid: Delayed A2P Campaign Approvals

Affected components: PROGRAMMABLE MESSAGING - SMSSMS

Timeline of updates

1. investigating2026-10-16 17:24 UTC

   Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

2. investigating2026-10-16 17:33 UTC

   Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.

3. identified2026-10-16 18:33 UTC

   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.

4. identified2026-10-16 20:30 UTC

   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.

5. monitoring2026-10-16 22:32 UTC

   A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

6. resolved2026-10-16 23:00 UTC

   The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SendGrid profile · Recent SendGrid incidents · Markdown · JSON