Companies / Segment / incidents

Segment: Delays in event delivery in EU

Affected components: Engage - Engage (EU)Engage (EU)

Timeline of updates

1. investigating2025-10-14 20:46 UTC

   We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.

2. monitoring2025-10-14 21:38 UTC

   We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.

3. resolved2025-10-14 22:18 UTC

   Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON