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Segment: SSO Login Issues with the Segment App
Some customers could not log in to the Segment app via SSO, affecting Web Interface (US). Segment marked the incident major; it ran from 2026-09-10 14:28 UTC to 2026-09-10 15:39 UTC, lasting 1 h 11 min. Segment reported mitigation and fully restored SSO login but did not disclose the root cause.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Web Interface (US)Web Interface - Web Interface (US)
Timeline of updates
- investigating
We are actively investigating an issue in which some customers are unable to login to the Segment app via SSO.
- identified
The root cause of the issue with SSO login has been identified and we are working on a fix.
- resolved
The issue has been mitigated, and SSO login is now fully functional for the Segment app.
Rewindex changes for this incident
- Major incident: SSO Login Issues with the Segment App 2026-09-10 14:28 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON